Feature request: Read receipts for defect notifications
It would be really useful to have read receipts / view status for defect notifications, so project teams can see whether a subby has actually opened and seen an assigned defect.
Why this matters
  • Helps confirm the assignee has seen the defect within the required timeframe
  • Reduces follow-up ambiguity around “I didn’t get it” or “I haven’t seen it yet”
  • Makes it easier to manage accountability for overdue items
  • Useful when teams are relying on Visibuild as the main communication channel rather than backing everything up by email/PDF
Ideal behaviour
  • Show whether the assignee has opened the defect
  • Show when it was first viewed
  • Ideally distinguish between notification delivered vs defect actually opened
  • Visible at least to project admins / reviewers
Created by Natalie Hodgson
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