We’ve shipped a major upgrade to Non-conformances (NCRs), making it easier for teams to capture, manage, and report on serious quality issues — all in one place.
This release brings structure and visibility to the full non-conformance lifecycle, from creation through to close-out, helping teams standardise their process and confidently report on outcomes.
What’s new
📐 Template-driven Non-conformances
Create consistent Non-conformance templates using tasks and requirements, aligned to your company’s process.
🗂️ Structured Non-conformance records
Raise Non-conformances from templates, assign responsible parties, track corrective actions, and explicitly close out issues when complete.
🧾 New Non-conformance Register
View all Non-conformances for a project in a register-style tracker designed for depth and auditability — not just counts.
📈 Excel exports for reporting
Export the Non-conformance Register to Excel, with revisions separated into sheets, making it easy to share data with leadership, clients, or external reporting tools.
🔌 Core API support
Non-conformance data is also available via the Visibuild Core API for customers who want to integrate with existing BI dashboards.
🎯 Why it matters
Non-conformances aren’t just issues to fix — they’re opportunities to learn, prevent recurrence, and improve quality across projects. This release helps teams move beyond ad-hoc tracking and emails, and toward a clear, auditable process they can trust.
This feature is now available for all customers. See the help documentation for how to get started.